With companies that have already registered for the 2016 process (who registered before 10th April 2015), there may be some companies that are not showing any dashboard steps on their My Account page, just like in the screen shot below:
This will most likely be caused by the company going back to the first page of the new registration process (the Edit Company Details page) and changing their legal status.
Whilst the company survey record is updated to use the newly selected survey, and existing company survey dashboard steps assigned to that company survey will still be using the dashboard steps from the old survey.
Whilst this issue has been fixed for all future registrations, any previous registrations which are displaying this issue can easily be fixed by executing the Dashboard.prc_ChangeCompanySurveyDashboardToUseCorrectSurveySteps_update stored procedure, passing in the company survey ID of the affected company survey.
Comments
0 comments
Please sign in to leave a comment.