Zendesk Performance Issues - 11th/12th June, 2015

Zendesk are currently suffering from some performance issues, some of which you may have noticed already this morning.

We've logged a ticket with them so we can be updated when they fix the issue.

You may notice in the meantime that:

• Your dashboard doesn't look like it is updating but it is
• Your ticket updates are glitchy, or look like they aren't updating when they are
• The ticket pages don't load correctly
• The ticket pages are showing the red button, meaning they look like they are being edited by you (therefore prompting the “are you sure you want to leave this page” message.

Most of the issues are small and misleading – just double check your emails/refresh the page to be sure your comments are being sent while this is ongoing.

Update 12/06/15 11:44am:

Zendesk have deployed some fixes so we can access our accounts and performance seems to have returned to a stable state.