If you have used the Back Office -> MC³ -> Processes -> MC³ Post Population page to provide all of the manager answers for a company and you have received the email to tell you that the post population has completed, the manager scores will not automatically become available.
To make the scores available, you have to go to Back Office -> MC³ -> Processes -> Create or Refresh MC³ Scores, select the relevant survey and company from the drop-downs and click the Refresh button. The page will take approximately five minutes to generate the scores. The screen will update to tell you when this has completed - please do not leave the page until this process has been completed.
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