Mitel - Add an Extension

1. Go into the "System Administration Tool" on the Mitel system
2. Select "All Forms" from the drop-down menu
3. Navigate to the "User Configuration" form
4. Click "Add"
5. Set the following options:
6. Last Name = enter the full name into here (this allows the phone books to be formatted sensibly)
7. Number = enter the next extension number in sequence for that company
8. Class of Service (Day, Night1, Night2) = 5
9. Class of Restriction (Day, Night1, Night2) = 6
10. Personal Speed Call Allocation = 20
11. User Type = Hot Desk User
12. PIN = 1234
13. Ensure that Voice Mail is ticked
14. Untick Desktop Admin
15. Click "Save"

1. Go to the System Speed Call Assignment form
2. Click Add and enter the DDI number required without the STD code (e.g. 857100) (Valid numbers are in the 857100-857199 range)
3. Set the "Actual number" to the extension number

1. Go to the Station Service Assignment form
2. Select "Go To:" "Number"
3. Enter the extension number in the "Value:" box
4. Click "Go"
5. Click "Change"
6. Enter the required account code into the "Default Acct. Code:" box (see here for a list of default account codes)
7. Click "Save", confirming as required

Copy Key Selections:

1. Go to the "Multiline Set Key Assignment" form
2. Select "Find a field named:" "Directory Number"
3. Enter the extension number that you wish to copy from into the "That has a value of:" field
4. Click "Search"
5. In the lower pane, click "Copy Keys"
6. Enter the extension that you wish to copy to in the "Copy selected keys to Directory Number(s):" field
7. Select the check boxes for the keys that you want to copy
8. Click "Copy"

Add to Pickup Groups:

1. Go to the "Pickup Group Assignment" form
2. Select the pickup group in the top pane
3. Click "Add Member"
4. Enter the extension number that you wish to add
5. Click "Save"
   
   

Add to Ring Groups:

1. Go to the "Ring Group Assignment" form
2. Select the ring group in the top pane
3. Click "Add Member"
4. Enter the extension number that you wish to add
5. Click "Save"
6. Repeat 2-5 for any other ring groups that the extension should be in

Add to Page Groups:

1. Go to the "Page Group Assignment" form
2. Select the page group in the top pane
3. Click "Add Member"
4. Enter the extension number that you wish to add
5. Click "Save"

Change the Call Rerouting Assignment:

1. Go to the "Call Rerouting Assignment" form
2. Find and select the extension number
3. Click "Change"
4. Enter the call rerouting information as required (generally, 1st Alt should be set to "2", for voicemail)
5. Click "Save"

Default Account Codes: