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Trust Relationship Failed

Account Owner
  • Updated

If you see the message "The turst relationship between this workstation and the domain has failed" then there may be a few different underlying problems.

The main two causes are either due to a time difference between the workstation and server or because the locally stored credentials don't match the server. The fix is to get the PC to re-authenticate against the server, which can be done in various ways:

Preferred Method:

  1. Unplug the network cable
  2. Log on to the PC (can use a network account if the credentials are stored locally)
  3. Check the time against the network (another PC is fine for this)
  4. If the time is OK, plug in the network cable and allow the PC to reconnect
    1. You may also need to set the network connection to 'Work' in the 'Network and Sharing Center'
  5. Lock and unlock the PC to re-authenticate

The other method as described in various forums is to remove the PC from the domain and add it back in

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