When changing a companies survey e.g. from NFP BCI 2016 to BCI 2016, you should check that the dashboard steps stay consistent.
For example if the company completed payment for the initial survey before moving across, the 'Checkout' and 'Complete entry payment' will be filled in against the first survey and may not be copied across to the new one.
This can be solved in the database by setting a 'Date Completed' in the database against the dashboard steps. Region 67906 in the 2015 Schema completes these steps for rocketfuel.
Pages such as 'Edit Registration Options' in Back Office > Survey Processes rely on the completion of these dashboard steps to function.
Comments
0 comments
Please sign in to leave a comment.